Frequently Asked Questions
What are your hours during the beginning of the semester?
August 14th & 15th: 9am-3pm
August 16th - 19th: 7:30am-6pm
August 20th: 7:30am-5pm
August 21st: 9am-3pm
August 23rd - 26th: 8am-5:30pm
August 27th: 8am-4pm
When can I charge my student account?
You can charge your student account from August 1st through Aug 30th.
When is the last day to return for a full refund?
The last day to return for a full refund is August 20th.
How do I get my books?
Order online or shop in store for your books, and they will be charged to your student account. For online ordersm you can choose between having them shipped, or picking them up in store.
How do I know what books I need to order?
On the “Textbooks” tab on our website, all you need to do is enter your class schedule and we will do the rest. You can view exactly what books you need, along with the prices.
What is the easiest way to order my textbooks?
If you are in the area, you can order your books online and pick them up in the store. If you are not in the area, choose the shipping option. You can also shop in store, where we offer a full service textbook process. You show us your schedule, and we pull your books for you!
What other products do you offer?
We carry a large selection of Henderson State University gear including men’s and women’s apparel, accessories, gifts, and even home decor. Our most popular items are sweatshirts, t-shirts, diploma frames, water bottles, and more. We also carry school supplies, so you can pick those up when you come in for your books and get prepared for the semester all in one place!